Shipping and Delivery
Prices and currency
Published price, payments and final invoices are in Euros. Product’s prices are unchangeable. Prices do not include shipment fee, which will be indicated in the order confirmation. Credit cards charge or Paypal charge on your account may vary based on currency fluctuations and bank commissions. We invite clients to contact their bank to receive more details about price conversion and any bank commissions related to the transaction.
Momart (Creative Design) accepts the following methods of payment:
All data requested while buying on Momart (Creative Design)are forwarded to an online banking system provided by PayPal. These data are processed through a secure server which guarantees a full protection. Customer service agents are not allowed to ask for credit card numbers and/or expiration dates. We accept the following credit cards: MasterCard, Maestro, Visa, Visa Electron, American Express, Aura (further information can be found at www.paypal.com). If funds on the credit card are not sufficient, the transaction will be immediately ended.
It is possible to pay directly through your own Paypal account. In these case, shipping address will be the one indicated on your Paypal account.
Cash on delivery
Cash on delivery is possible only for Italy. These payment method do not ask for any extra charge on the invoice. With this payment method, you’ll pay the final invoice sum directly to the carrier, in cash. We suggest to prepare the exact due amount.
Shipments to Italy, and abroad will be shipped via SDA. Orders will be shipped from Monday to Friday. Orders purchased on the weekend will be shipped on the next Monday. Italy Shipment fee is free to Italy destinations for every purchase higher than 49 Euros. For lower purchase, shipment fee is 8 Euros. Shipment dates may vary from 1 to 3 working days. Delays are possible due to causes not under Momart (Creative Design)responsibility.
Abroad shipment fee for Europe (except special countries) is 15 Euros and shipment dates may vary from 3 to 5 working days. Abroad shipment fee for non European countries and for special countries, such as Azores, Bosnia, Croatia, Estonia, Balearic islands, Canaries, Latvia, Lithuania, Madeira, Montenegro, Serbia – is 25 Euros and shipment dates may vary from 7 to 10 working days. Delays are possible due to causes not under Momart (Creative Design)responsibility.
Every Momart (Creative Design)shipping comes with an invoice that declares the Euro value of every product. Discounts will be indicated in the invoice if products are on sale. Momart (Creative Design), after shipping your order, will send you an email containing the tracking number (given by SDA) and a link to track your order. We suggest you to control the parcel integrity before signing for taken delivery. All Momart (Creative Design)parcels are packed with care: if your parcel seems to be damaged or tampered, please sign conditionally (under “firmare con riserva”). If the delivery would be taken with a non authorized sign or there would be evidences of tempering, please point out to the carrier and send us an e-mail at firstname.lastname@example.org. If the carrier couldn’t complete the delivery due to causes depending to the customer (wrong address, not reachable addressee, etc.), contingent accessory costs would be withheld on the customer’s refund. Momart (Creative Design) is not responsible for delivery mistakes due to customer’s inaccuracy in compiling the order. All Momart (Creative Design) shipments are insured against theft and accidental damage at no additional cost, till the delivery. Once the delivery is taken, insurance is no more valid.